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Welcome Back!
We are excited to welcome our members back to the Y! Please be assured that the safety of all our members, program participants, staff and volunteers is our number one priority. We are following guidelines from health experts and local officials to ensure that our facilities meet the highest standards for hygiene and safety, and we have modified our policies and programs to facilitate safe physical/social distancing practices. Please continue reading to learn what services are available at your local branch, what to expect when returning to the Y and more.
| Current Policies | Available Services | Returning to the Y | Have any questions? |
Policies & Procedures (Effective June 14)
Since March 2020, The Granite YMCA has diligently followed guidelines from health experts and local officials to ensure the health and safety of our community during the COVID-19 pandemic. As national and local restrictions ease, vaccinations increase, and COVID-19 cases fall, The Granite YMCA will be adjusting many of our policies regarding masks, health screenings, reservations, and more. These revised protocols will allow for more flexibility at the Y while also retaining our commitment to the health and safety of our community. Please continue reading to see what is changing at your YMCA.
Please Note: We have a separate set of guidelines for youth enrolled in day camp or child care programs. If you have any questions regarding these programs, please review the Youth Mask & Quarantine Guidelines, Day Camp FAQs, Child Care Playbook, or reach out to your child's program director.
| Updated Policies | Prior Policies |
| Effective June 14: Masks are optional for fully vaccinated members & guests. Until you are fully vaccinated, masks will remain required in all indoor common areas and any other time, whether indoors or outdoors, where you cannot maintain proper social distancing. | Masks required at all times, with few exceptions. |
| Reservations are no longer necessary to use the Wellness Center. Reservation policies remain for all other wellness activities for the time being. | Reservations recommended for the Wellness Center. |
| Up to two people may now reserve the same lane during lap swim. | Lap swimming restricted to one person per lane. |
| New health screening process based on the honor system. Before entering the Y, acknowledge all of the questions posted outside the Y. Please do not enter the Y if you answer "yes" to any questions. | All entering the Y must participate in a health screening. |
| Capacity has increased in many group exercise classes and during open swim time. | Limited capacity during group exercise classes and open swim. |
| Cleaning and sanitizing processes will remain, but departments will no longer close midday. | Departments close at various times for cleaning & sanitizing. |
Please review the table below to see current hours and offerings at each branch. You may also want to review our Aquatics FAQs if you have questions about using the pools at the Y. If you have additional questions, please contact us.
| Manchester | Goffstown | Rochester | Portsmouth | Londonderry | |
| Mon - Fri | 4:45am - 8:00pm | 5:30am - 8:30pm | 5:30am - 7:15pm | 5:30am - 8:00pm | Child care only. |
| Saturday | 7:00am - 1:00pm | 7:00am - 2:00pm | 8:00am - 12:15pm | 8:00am - 3:00pm | CLOSED |
| Sunday | CLOSED | 8:15am - 1:00pm | CLOSED | 8:00am - 12:00pm | CLOSED |
| Wellness Center |  | | | | |
| Group Exercise *Reservation Recommended | | | | | |
| Pool Wellness *Reservation Required | | | | ||
| Kid Zone *Reservation Required | | | |||
| Open Programs *Reservation Required | | | |||
| THE GRANITE YMCA LOCATION HOURS EFFECTIVE MAY 10, 2021 | |||||
Youth at the Y
Depending on your child's age, there are restrictions as to what youth can access. Before your child returns, please review our Youth Guidelines. *If your child would like to use the wellness center and has not had wellness coaching sessions in the past year, please contact your local branch for coaching session availability.
| Services Available | Age 9 + | Age 10 + | Age 11+ | Age 12+ | Age 13+ |
| Wellness Center | Currently unavailable. | When accompanied by an adult, youth ages 10 - 11 who have completed coaching sessions* in the past year may use:
| Youth ages 12+ who have completed coaching sessions* in the past year may use the following with a parent present:
| Youth ages 13 - 14 who have completed coaching sessions* in the past year may use:
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| Group Exercise Classes | Currently unavailable. | Youth ages 10 - 11 may attend group exercise classes when accompanied by an adult. | Youth ages 12+ may attend group exercise classes. They must attend the full class and may not go to areas other than the scheduled class. | ||
| Lap Swim | Independent swimmers ages 9 - 10 may swim continuous laps, but a parent/guardian must remain in the Y. Ages 8 & under may swim laps with permission from the aquatics director. | Youth ages 11+ may reserve a lane to swim continuous laps. Two family members may share a lane, but both are required to make separate reservations and must have active memberships. | |||
| Family Open Swim | Youth of all ages may join a parent and/or guardian during family open swim! Youth ages 9+ may swim alone provided they are a green band per our open swim policy. | ||||
While we are eagerly awaiting your return, we want you to be aware that things may look a little different at your Y. We have adjusted some of our policies to help keep our members safe and healthy in our buildings. Before returning to the Y, please remember to:
Reserve Your Time
In order to better serve our members, we are relaxing our reservation policy for select wellness activities. Reservations are:
- NO LONGER NEEDED for the Wellness Center
- RECOMMENDED for group exercise classes
- REQUIRED for open swim, lap swim, water exercise classes, kid zone, and open/family programs
Members may drop-in to the Wellness Center at any time during our scheduled hours. All other reservation policies will remain in effect for the time being. Please remember, members who have a reservation will continue to have precedence. We are still under capacity restrictions and once capacity has reached, no more walk-ins can be accepted, and you may be turned away. We hope this change allows you greater freedom to enjoy the Y. We look forward to seeing you soon!
For activities requiring a reservation:
- How far in advance can I make a reservation? Reservations may be made up to 48 hours in advance. Example: If you wish to reserve a spot for Monday at 8:00 am, you may now make a reservation as early as Saturday at 8:00 am.
- How many reservations can I make? Members may reserve up to two time slots per day, per person.
- What if I cannot attend my reservation? Members are required to cancel their reservation at least 30 minutes in advance if unable to attend. If you need to cancel less than 30 minutes before the start of your reserved activity, please call the welcome center.
- What does my reservation time include? Reservation times include checking in at the welcome center, working out and checking out. Please be considerate of leaving at the end of your time slot.
To learn how to reserve your time, please watch the video tutorial or read the step-by-step guide.
Update Your Account & Review our New Procedures:
- Reactivate Your Membership. At this time, access to the Y is restricted to members of The Granite YMCA. If you put your account on hold during our closure, please email membership@graniteymca.org or call your local branch to reactive your account.
- Update Your Granite YMCA Account. Before making a reservation or entering the Y, please make sure your account is updated with the most current information and that you sign the new Waiver of Release and Liability.
- Answer Our Health Screening Questions. Before entering the Y, everyone must acknowledge the posted health screening questions. Please do not enter the Y if you answer "yes" to any of the posted questions.
- Wear a Mask When Required. We have established a formal mask policy to ensure the health and safety of our members, staff, volunteers, and program participants. Face masks are optional for fully vaccinated individuals. Until you are fully vaccinated, masks will remain required in all indoor common areas and any other time, whether indoors or outdoors, where you cannot maintain proper social distancing. Please review our mask policy for additional information.
- Bring Your Own Equipment. We are asking all of our members to bring their own towel, yoga mat, water bottle and any other equipment you might need for a workout.
- Clean Equipment After Use. Staff will be cleaning all equipment in between use. As an extra precaution, please sanitize your equipment before and after use as well.
- Use One Piece of Equipment at a Time. If you are going to superset your workouts, please bring your equipment to a 10' x 10' space and clean the equipment & space after use.
Lead with Our Core Values
As our members return, we are asking everyone to lead with our core values of caring, honesty, respect and responsibility.
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If you have any questions, please do not hesitate to contact us. We will be sharing updates with our members not only on our website, but through social media and our mobile app. Like us on Facebook and download The Granite YMCA Mobile App to stay connected!
| YMCA Allard Center of Goffstown 603.497.4663 | Like us on Facebook | YMCA of Downtown Manchester 603.623.3558 | Like us on Facebook |
| YMCA of Greater Londonderry 603.4379622 | Like us on Facebook | YMCA of Strafford County 603.332.7334 | Like us on Facebook |
| YMCA of the Seacoast 603.431.2334 | Like us on Facebook | YMCA of Concord 603.228.9622 | Like us on Facebook |
If you have questions regarding your YMCA membership, such as account credits or holds, please contact membership@graniteymca.org.
Virtual Resources
| Virtual Workouts
| Family Resources
| Wellness & Self‑Care
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